1. Introduction

CollectiveCommonsForum ("we," "our," or "us") is dedicated to preserving your privacy. This Privacy Policy delineates how your information is gathered, utilized, shared, and protected when visiting our website collectivecommonsforum.sbs or when you avail of our yacht charter services.

Your usage of our services signifies your assent to the data practices prescribed in this policy. We abide by privacy laws including the Personal Information Protection and Electronic Documents Act (PIPEDA) and other pertinent Canadian privacy statutes.

2. Information Collected

2.1 Personal Data

Your personal data is collected by us when you voluntarily submit it while you:

  • Make a yacht charter reservation
  • Reach out to us through our website or over the phone
  • Enroll for our newsletter
  • Complete forms on our website
  • Engage in surveys or promotional events

Such information may encompass:

  • Your name and contact details (email, telephone, address)
  • Financial details for payments (handled securely via external service providers)
  • Your preferences and specifications for yacht chartering
  • Emergency contact details
  • Information regarding dietary constraints or health (if you choose to provide it)

2.2 Information Collected Automatically

Information regarding your device and browsing behavior is automatically amassed when you pay a visit to our website:

  • IP address and geographic data
  • The category and version of the web browser
  • The pages you've visited and the duration of your visit on our site
  • Source websites
  • Specifications of your device (model, screen resolution, etc.)

2.3 Cookies and Other Tracking Methods

Cookies and analogous tracking technologies are employed to refine your experience while navigating our website. They are instrumental in assisting us with:

  • Memorizing your user preferences
  • Analyzing how our website is used and its performance
  • Delivering tailored content
  • Enhancing our service offerings

You have the ability to manage cookies through the preferences in your browser or by using our cookie acceptance banner.

3. Utilization of Your Information

We utilize the information collected from you for diverse intents including:

  • Service Provision: To conduct yacht charter services, handle reservations and maintain communication about your bookings
  • Client Support: To address queries and render aid
  • Transaction Processing: To execute cashless transactions and oversee billing
  • Ensuring Safety and Fraud Prevention: To confirm the integrity of our operations and safeguard against deceitful activities
  • Promotional Outreach: To transmit curated promotions and news (subject to your agreement)
  • Site Improvement: To scrutinize user interaction patterns and augment our website's functionality
  • Regulatory Compliance: To adhere to enforced laws and regulations

4. Data Sharing and Disclosure

Your personal data is not sold, bartered, or leased to unrelated parties. We might disclose your data in the situations detailed below:

4.1 Service Partners

Information could be divulged to select service partners who facilitate functions such as transaction handling; web hosting and maintenance; email outreach; analytics; customer service.

4.2 Legal Obligations

Information may be revealed should we be mandated by law or to comply with legal proceedings, court mandates, exigencies, or inquiries into suspected unlawful conduct or fraud.

4.3 Business Reorganizations

Your data might be part of assets transferred during mergers, takeovers, or asset sales.

5. Information Security

We employ suitable technical and administrative protocols to shield your personal data from unauthorized access, modifications, leaking, or obliteration. These encompass encryption, secure server setups, access management systems, periodic evaluations, and instructing our workforce.

Nonetheless, we acknowledge that no digital platform or storage solution can be guaranteed impenetrable. Thus, we cannot assure the complete security of your data.

6. Retention of Data

Your personal data is retained by us exclusively for the period necessary to satisfy the initial purposes of collection or as mandated by law. The typical periods are as follows:

  • Charter reservations: 7 years (for taxation and legal reasons)
  • Marketing communications: until you opt out or request removal
  • Web analytics data: 26 months thereafter
  • Customer interaction history: 3 years from the last exchange

7. Rights and Preferences

Your rights comprise the ability to access, rectify, erase (based on lawful grounds), transfer, and decline marketing materials, as well as manage cookie preferences. To enact these rights, reach out to us using the details provided below.

8. External Services

8.1 Google Analytics

Website traffic is analyzed using Google Analytics. Opt-out is available through the Google Analytics Opt-out Browser Add-on.

8.2 Social Networks

Our site may contain links to social platforms, each with their own privacy practices.

8.3 Payment Processors

Transaction processing is managed by third-party entities compliant with PCI DSS.

9. Cross-Border Data Flows

It's possible that your data is transferred and managed in jurisdictions outside of Germany. Whenever this occurs, we ensure the application of protective measures consistent with prevailing privacy regulations.

10. Minor's Privacy

Our offerings are not targeted at children under the age of 13, and we do not purposely gather their particulars. If it comes to your attention that a minor has imparted information to us, please get in touch with us promptly.

11. Privacy Policy Modifications

Modifications to this Privacy Policy may be enacted reflecting changes in our procedures or legal obligations. We will inform you through an updated posting on our platform, direct emails to our users, or by displaying a notice on our website. Continuing to use our services following the changeover constitutes acceptance of the new terms.

12. Inquiries and Contact Data

Should you have doubts or questions pertaining to this Privacy Policy or our treatment of data, kindly contact us at:

CollectiveCommonsForum — Privacy Officer
Marina Point
Hamburg 20459
Germany

Phone: +49 40 1234 5678
Email: [email protected]

13. Google Ads Users' Consent Policy Adherence

Our adherence to Google Ads user consent policies is steadfast. Cookie and tracking settings can be adjusted at any time via our cookie preferences.